Time to move on?
We wish you all the best in your future endeavors! To make the move-out process as easy and smooth as possible, please follow the steps below.
Submit Notice to Vacate
Move-out communication must be in writing through Buildium. Sign in, click dropdown arrow in upper right > my account > refund settings & move out > prepare notice of intent to move out.
Canceling Avista
For your electricity service, please contact Avista at 1.800.227.9187. They will need your building address and unit number. At the end of the call, please ask for your account number and an email confirmation showing that the service will be transferred into your name. Once received, please forward to jenny@jaffa.com.
Security Deposit Policy
For your electricity service, please contact Avista at 1.800.227.9187. They will need your building address and unit number. At the end of the call, please ask for your account number and an email confirmation showing that the service will be transferred into your name. Once received, please forward to jenny@jaffa.com.
Move-Out FAQs
Receiving Packages
All carriers (USPS, Amazon, FedEx, UPS, DHL) have secure access to our buildings, and generally deliver directly to your door. Roosevelt residents should register for the Amazon locker here.
What if I get locked out?
It happens, and we’re ready. If you are locked out of the building and/or your apartment, please text 509.747.1414 and we will guide you on how to enter.
Registering Pets
Premium Spokane is a pet-friendly family business, and we are happy to accommodate most pet requests. To register your pet, please go here (and use 6-digit code 7T4FWZ).
What if I lost my keys?
If you lose your keys, please open a maintenance task on Buildium, and we will delivery replacement keys as soon as possible. If it is an emergency, please text 509.757.1414. Note: there is a fee for creating new keys.
Laundry
In all buildings with community laundry rooms, all machines are owned and operated by Hainsworth. If there is a problem with machines, please contact them directly here.
Recycling
We care about the environment, doing everything we can to ensure recycling protocols are followed (yes: paper, metal, glass, plastic containers; no: plastic bags, plastic lids, batteries, food/liquid).
Getting Internet
Comcast instructions here
